|The McDonald's I worked at when I was 20!|
On my paper route, I was rewarded for speed, efficiency, attention to detail, and client relations because by being an all-around swell guy, I could get new subscribers, keep existing ones, and earn bigger tips.
Later, during my 9 month tenure in fast food, I would be assigned various cleaning and maintenace tasks. Using what I learned as a paperboy, I would finish my tasks, then get sent home early. Lost time at $3.15 per hour really added up! So I discovered job expansion, making sure the jobs took the allotted time and no less.
Actually, today, as a CPA, I focus more on details than speed, but that's not because I'm worried about getting sent home early. Job security would be an issue if that happened more than once in a great while, especially during tax season. On the details thing, I've found that clients like their financial statements, accountants reports, and tax returns more accurate than not. If a client were to get an IRS notice because of inaccurate work done, I call it "a bad thing."
Just like my customers 25 years ago in the drive
The biggest lesson I learned in fast food is that in that industry, people work hard, inconvenient hours, for little pay. Therefore, I respect them, and I make sure I decline politiely when asked "will that be a large fry?" After all, they are required to suggestive sell.
I would do that today still if given a chance. Someday I'd like to ask a client "will that be the long form?" when asked to to their taxes.